Troubleshooting

Set Up GitHub App Integration
Rather than using a Team Bot, a GitHub App Integration can be used in GitHub (Cloud or Enterprise) to efficiently onboard new teams to Codecov. The App Int...
Thu, 20 May, 2021 at 9:04 AM
Files not showing in Codecov (Fixing Paths)
Introduction For Codecov to operate properly, all files paths in the coverage report must match the git/hg file structure. This approach is how Codecov i...
Fri, 30 Jul, 2021 at 9:04 AM
Error when trying to view report
Sometimes Codecov has trouble while processing your coverage reports and will return an error message. Here are some of the most common ones and possible tr...
Mon, 28 Jun, 2021 at 9:11 AM
Cannot access repository on Codecov (Permissions)
By default, Codecov only requests access to your public repositories and cannot see your private ones.  If you're having problems viewing ...
Tue, 27 Jul, 2021 at 11:03 AM
My account was cancelled
As of September 30, 2020, we no longer support per-repo billing and free accounts with over 5 users*. We have switched from a per-repo to a per-user pri...
Wed, 30 Sep, 2020 at 3:41 AM
Repository Settings Page Error
Sometimes a user will get an error when trying to view a Repository's Settings Page:  Codecov checks your permissions at every page load and n...
Mon, 10 May, 2021 at 10:16 AM
Statuses or Checks Not Displaying on Pull Request / Merge Request
If statuses or Github Checks are not displaying on your pull request or merge request, the first step:  Expand the output of the upload step on your CI sys...
Fri, 9 Apr, 2021 at 10:55 AM
Error Message: "Github API: Not Found"
Symptom  Error Message: "Github API: Not Found" Cause Codecov uses the code provider's API with your token to determine if ...
Tue, 20 Jul, 2021 at 11:26 AM
Issues Uploading Reports
Be sure you are using the latest version of the uploader you are using. Try the bash uploader. If uploading reports have started to fail recently, did th...
Fri, 26 Mar, 2021 at 12:27 PM
Unexpected Coverage Changes
Check that the commits tab of your pull request on Codecov.io matches with what you expect. Ensure that the parent and head commits have uploaded coverage ...
Fri, 26 Mar, 2021 at 12:31 PM