Troubleshooting

SetUp GitHub App Integration
Rather than using a Team Bot, a GitHub App Integration can be used in GitHub (Cloud or Enterprise) to efficiently onboard new teams to Codecov. The App Int...
Thu, 11 Mar, 2021 at 10:30 AM
Files not showing in Codecov (Fixing Paths)
Introduction For Codecov to operate properly, all files paths in the coverage report must match the git/hg file structure. This approach is how Codecov i...
Fri, 4 Sep, 2020 at 12:00 PM
Error Message "There was an error processing coverage report"
Sometimes Codecov has trouble while processing your coverage reports. To troubleshoot, here are some steps you can try: Check to see if you're upl...
Fri, 4 Sep, 2020 at 1:12 PM
Cannot access repository on Codecov
By default, Codecov only requests access to your public repositories and cannot see your private ones. If you're having problems with a private reposit...
Fri, 6 Nov, 2020 at 6:18 AM
My account was cancelled
As of September 30, 2020, we no longer support per-repo billing and free accounts with over 5 users*. We have switched from a per-repo to a per-user pri...
Wed, 30 Sep, 2020 at 3:41 AM
Error Loading Repository Settings Page
Sometimes a user will get an error when trying to view a Repository's Settings Page:  Codecov checks your permissions at every page load and n...
Thu, 25 Mar, 2021 at 11:16 AM
Statuses or Checks Not Displaying on Pull Request / Merge Request
If statuses or Github Checks are not displaying on your pull request or merge request, the first step:  Expand the output of the upload step on your CI sys...
Fri, 9 Apr, 2021 at 10:55 AM
Error Message: "Github API: Not Found"
Codecov uses the code provider's API with your token to determine if we should allow access to pages regarding your repositories. One of the most commo...
Thu, 25 Mar, 2021 at 11:38 AM
Issues Uploading Reports
Be sure you are using the latest version of the uploader you are using. Try the bash uploader. If uploading reports have started to fail recently, did th...
Fri, 26 Mar, 2021 at 12:27 PM
Unexpected Coverage Changes
Check that the commits tab of your pull request on Codecov.io matches with what you expect. Ensure that the parent and head commits have uploaded coverage ...
Fri, 26 Mar, 2021 at 12:31 PM