Troubleshooting

How To: SetUp GitHub App Integration
Rather than using a Team Bot, a GitHub App Integration can be used in GitHub (Cloud or Enterprise) to efficiently onboard new teams to Codecov. The App Int...
Mon, 7 Sep, 2020 at 4:57 AM
Files not showing in Codecov (Fixing Paths)
Introduction For Codecov to operate properly, all files paths in the coverage report must match the git/hg file structure. This approach is how Codecov i...
Fri, 4 Sep, 2020 at 12:00 PM
Error Message "There was an error processing coverage report"
Sometimes Codecov has trouble while processing your coverage reports. To troubleshoot, here are some steps you can try: Check to see if you're upl...
Fri, 4 Sep, 2020 at 1:12 PM
Troubleshooting Guide
If you are having issues using Codecov, please check the steps below before reaching out to support. Uploading Reports Be sure you are using the latest...
Mon, 24 Aug, 2020 at 5:48 AM
Unexpected Coverage Changes
There are a number of reasons the Codecov staff has found to cause line coverage to change. These can be due to: Adding or removing tests. Failing t...
Fri, 16 Oct, 2020 at 6:35 AM
Cannot access repository on Codecov
By default, Codecov only requests access to your public repositories and cannot see your private ones. If you're having problems with a private reposit...
Fri, 6 Nov, 2020 at 6:18 AM
My account was cancelled
As of September 30, 2020, we no longer support per-repo billing and free accounts with over 5 users*. We have switched from a per-repo to a per-user pri...
Wed, 30 Sep, 2020 at 3:41 AM
Error Loading Repository Settings Page
Sometimes an user will get an error when trying to view a Repository's Settings Page:  Codecov checks your permissions at every page load and ...
Mon, 16 Nov, 2020 at 9:22 AM